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Reviews
Top review highlights
Pros
1
Exceptional customer service and professionalism from the entire team
“The Grafton Firm, LLC is a great law office, they took care of everything for our personal situation and made everything easy on us.”
2
Compassionate and understanding approach to clients' difficult situations
“Mr Grafton and his staff were very friendly, supportive and very patient with my situation.”
3
Thorough and clear communication throughout the entire process
“They made a stressful situation seemingly easy and stress free.”
4
Willingness to go above and beyond to ensure client satisfaction
“Even after my case they contacted me to see if I was ok. This firm is the real deal!!”
5
Expertise and knowledge in handling bankruptcy cases effectively
“Will and everyone at this firm are very wonderful people to work with. I've worked with Will, Crystal and Ashley first handedly and they were very helpful and pleasant.”
Cons
1
Concerns about hidden fees or unexpected costs
“Very dissatisfied with the distasteful "sales" tactics if you aren't ready to retain them on the day of your consultation they will hit you with a "one-time offer" tactic!”
2
Potential issues with communication and follow-up after the case is completed
“My fiancé filed for a chapter 7 bankruptcy with Mr.Graffton over a year ago only to still receive threatening letter from company's that his wages would be garnished. Today he called and was notified that Graffton firm did not make the company aware of his bankruptcy. This is unacceptable.”
