Reviews

Top review highlights

Pros
1
Exceptional customer service and professionalism
“The Grafton Firm provides top shelf service, and keep their clients informed all the way through the process. I highly recommend this law firm.”
2
Compassionate and understanding approach
“Mr Grafton and his staff were very friendly, supportive and very patient with my situation.”
3
Effective communication and responsiveness
“Any time I had a question it was promptly addressed and the payment plan option is a life saver.”
4
Thorough and knowledgeable legal expertise
“Will is an excellent attorney and very knowledgeable. He is easy to talk to and will be happy to hear you out.”
5
Positive overall client experience
“My experience with the Grafton Firm was amazing, the whole entire team is patient, experienced and professional.”
Cons
1
Potential issues with follow-up and communication
“My fiancé filed for a chapter 7 bankruptcy with Mr.Graffton over a year ago only to still receive threatening letter from company's that his wages would be garnished. Today he called and was notified that Graffton firm did not make the company aware of his bankruptcy. This is unacceptable.”
2
Concerns about hidden fees or costs
“Very dissatisfied with the distasteful "sales" tactics if you aren't ready to retain them on the day of your consultation they will hit you with a "one-time offer" tactic!”
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