Reviews
Top review highlights
Pros
1
Excellent customer service and compassionate support from the firm's staff
“Mr Grafton and his staff were very friendly,supportive and very patient with my situation.”
2
Thorough and professional handling of the bankruptcy process
“Every stage/part of the process was thoroughly explained and managed as well.”
3
Upfront and transparent communication about fees and costs
“There were no hidden fees or costs along the way. They were upfront about their rates and pricing.”
4
Willingness to guide clients and provide advice, even if they cannot take on the case
“They never responded to my calls after several attempts.”
5
Ability to put clients at ease and make them feel comfortable during a stressful process
“I had amazing support each step of the way and even though I was flipping out, Will Grafton was there to calm me down.”
Cons
1
Potential issues with communication and responsiveness in some cases
“They never responded to my calls after several attempts.”
2
Concerns about hidden or unexpected fees
“I do understand cost is associated with everything but for him to say 'I thought you knew about the fee' when I caught him being dishonest was extremely frustrating for me!”