Reviews
Top review highlights
Pros
1
Excellent customer service and professional staff
“The Grafton Firm, LLC is a great law office, they took care of everything for our personal situation and made everything easy on us.”
2
Compassionate and understanding approach
“They made a very stressful time in my life as stress free as possible. I would recommend this firm to anyone in need of a bankruptcy filing.”
3
Transparent and clear communication
“They were upfront about their rates and pricing and provided all the documentation needed via email and regular mail through every step of the way.”
4
Knowledgeable and experienced attorneys
“Will is an excellent attorney and very knowledgeable. He is easy to talk to and will be happy to hear you out.”
5
Personalized and tailored service
“They worked with me on a payment plan until I was able to pay for my case in full walked me through every step of the process with nothing but respect and compassion.”
Cons
1
Potential issues with follow-up and communication
“My fiancé filed for a chapter 7 bankruptcy with Mr.Graffton over a year ago only to still receive threatening letter from company's that his wages would be garnished. Today he called and was notified that Graffton firm did not make the company aware of his bankruptcy.”
2
Concerns about hidden fees and costs
“Very dissatisfied with the distasteful "sales" tactics if you aren't ready to retain them on the day of your consultation they will hit you with a "one-time offer" tactic! I did not appreciate him being misleading about what the full cost of filing chapter 13 would entail going from 500-6000.”