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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the firm's attorneys and staff
“Communication was outstanding. So grateful for everything that was accomplished!”
2
Experienced and knowledgeable attorneys who provide personalized attention and care for their clients
“Melissa Lanouette is awesome she did such a great job handling my son's case with social security and even afterwards was always there to answer any questions we may have.”
3
Ability to achieve favorable settlements and outcomes for clients
“Melissa Lanouette was very kind and professional working with my disability case. She made sure I knew what to expect and answered all of my questions straight away.”
4
Compassionate and understanding approach, making clients feel heard and supported
“Michelle has been incredibly proactive throughout the entire process. Instead of just waiting for things to happen, she actively pursues every avenue to strengthen my case.”
5
Consistent follow-up and updates throughout the legal process
“Gabby was not only incredibly knowledgeable about the legal process, but she also took the time to explain everything to me in clear, understandable terms. She was always available to answer my questions and kept me informed about the progress of my case every step of the way.”
Cons
1
Lack of communication and responsiveness from the firm at times
“It's been almost 3 years and my case is still not settled. Every time I call, I get the run around with 'they are in a meeting'.”
2
Concerns about the firm's handling of certain cases and potential conflicts of interest
“I'm sure there are ethical and trauma-informed lawyers in MA. This firm does not embody either of those characteristics.”
