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Reviews
Top review highlights
Pros
1
Responsive and attentive staff who listen to clients' concerns
“The staff at this law firm are amazing. They are caring and empathetic. I would recommend them to anyone anytime!!!!”
2
Knowledgeable and thorough in handling clients' cases
“Morgan & Morgan has been very supportive and very understanding about our delicate situation.”
3
Effective in achieving positive outcomes for clients
“They got me a lot of money from my car accident. I highly recommend them.”
4
Efficient and organized in the legal process
“Very professional, easy to work with and get back to you in a timely manner.”
5
Compassionate and understanding of clients' situations
“They made me feel like I was their only client. Very empathetic and professional.”
Cons
1
Lack of communication and updates on case status
“I haven't heard anything from them nor a reach out email at start until now.”
2
Difficulty reaching assigned attorneys and case managers
“I am not happy with the lack of communication from Morgan & Morgan. They've left me hanging and not responded promptly to phone calls and emails.”
3
Unwillingness to take on certain types of cases
“Terrible. I really don't like the way Theresa Wall spoke to me. They are not for the people. They won't take your case, don't waste your time.”
4
High legal fees that can significantly reduce settlement amounts
“Lots of hidden unexpected fees that comes up.”
5
Inconsistent quality of service across different representatives
“Very professional and Helpful Bryan and his para legal Ian have been amazing. Brittney was very attentive during our call.”
