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Reviews
Top review highlights
Pros
1
Responsive and communicative attorneys who provide personalized attention to clients
“Attorney Ryan Monaco was kind, compassionate and understanding from the beginning. He was very thorough with explaining the process and what to expect.”
2
Skilled and experienced legal representation that achieves favorable outcomes
“I couldn't have asked for better! She walked me thru my initial intake, answered any questions I had and was always quick to respond to my emails or calls.”
3
Compassionate and caring staff who prioritize client well-being
“They made this entire process feel manageable and most importantly, especially in the early stages, allowed me to focus my mental and physical energy on recovering from my injuries rather than spending time following up with insurance companies and health providers.”
4
Efficient case management and timely communication
“Michelle Hodgman, Nicholas Arseneau and Natasha Paris were such a pleasure to work with. I never felt ignored and I love the motivational calendar they sent me.”
5
Commitment to client satisfaction and willingness to go the extra mile
“I am incredibly grateful for the outstanding legal representation provided by Jeffrey Glassman and the entire law team. Thanks to their expertise and dedication, I was able to navigate a challenging legal issue with confidence and achieve a positive outcome that exceeded my expectations.”
Cons
1
Lack of responsiveness and communication with clients
“It's been well over a year and a half since I decided to give this law firm a chance and I made the decision to switch attorneys and still there is no resolution on my case on getting me the corresponding funds that I'm entitled to. I keep getting the same answer every time I email for updates or call for updates.”
2
Inconsistent or unreliable service from attorneys
“The attorney initially assigned to my case left. Several months went by. I wasn't informed my attorney had left the firm, nor was my case reassigned. They simply left me hanging with zero communication.”
3
Difficulty in reaching attorneys or getting updates on case status
“The wheels of justice move slowly, which was very frustrating for me. It took about 18 months after my accident to get a settlement, but Michelle was there with me every step of the way.”
4
Concerns about the firm's integrity and ethical practices
“I looked Glassman up on the Massachusetts BBO website and found that he has been in trouble with the board and was on probation for stealing clients money. Do Not use this law office!”
5
Unsatisfactory outcomes or settlements
“I regret I ever went to them and I promise to never go to them again for anything, I do not recommend this place to anyone.”
