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Reviews
Top review highlights
Pros
1
Exceptional and personalized service from the entire team
“The staff was knowledgeable, friendly, and very courteous with responding to inquiries and always keeping me updated regarding my case.”
2
Proactive communication and transparency throughout the process
“They always kept me updated on the status of my case and let me know if there was anything I needed to take care of on my end.”
3
Successful case outcomes and settlements exceeding client expectations
“They got me way more than I expected in a timely fashion.”
4
Caring, compassionate, and client-focused approach
“They really care about their clients and go out of their way to help people!”
5
Highly professional, knowledgeable, and experienced attorneys
“The attorneys at Kelly & Associates are top-notch legal talent that get the job done.”
Cons
1
Lack of communication and responsiveness from assigned attorneys
“Despite repeated requests for an update on the case, requests for a callback at his convenience, etc. many, many months have passed with radio silence.”
2
Frequent changes in assigned attorneys and lack of continuity
“In one year, this firm has switched attorneys three times on me, never informing me of the changes.”
