Lawyers map
Reviews
Top review highlights
Pros
1
Responsive and attentive customer service
“She was very professional and seemed quite interested in my case.”
2
Compassionate and empathetic staff
“She was very sweet and made me feel like I was her only client.”
3
Efficient and organized handling of cases
“The process was so easy talking to the staff and signing the paperwork I enjoyed the personal talk to all the people I spoke with thank you for the help”
4
Successful in achieving positive outcomes for clients
“Morgan and Morgan has been very helpful along the way. Always there for you, whatever questions you might have. Thank you for your help! Sophia has been amazing thru this experience.”
5
Transparent communication and keeping clients informed
“My attorney and case manager have been great! They have made me feel like I am not just a number and have kept me updated on the status of my case.”
Cons
1
Difficulty in reaching and communicating with assigned attorneys and case managers
“I have not been happy so far with the lack of communication from Morgan & Morgan. They've left me hanging and not responded promptly to phone calls and emails”
2
Selective in the cases they are willing to take on
“It's amusing if you read through these reviews how Morgan and Morgan claim they are excellent communicators. Nothing could be further from the truth. They've spent approximately fifteen minutes(total) with me discussing my case which they accepted.”
3
High legal fees and percentage of settlement
“I am not happy with th”
4
Inconsistent quality of service and lack of personalized attention
“My case manager does not keep me informed and often does not respond to my voicemails or emails unless I copy others. When he does respond he is professional, but frankly I have no idea of the status of my case at the moment.”
5
Unwillingness to take on certain types of cases
“I was hoping for your help but you said you couldn't take my case. I was disappointed because I thought you were 'for the people' as your commercials claim.”
