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Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys who are effective in navigating complex legal processes, such as unemployment appeals and insurance claims
“Ed Jr's paralegal Desiree answered my phone call & right away she treated me with kindness, dignity & respect. Immediately upon speaking to Ed Jr, I felt a sense of ease & comfort. He took the time & patience to thoroughly sort through my case file & explain everything to me in a way that I could understand easily.”
2
Dedicated and responsive legal team that provides personalized attention and support to clients
“I worked directly with Ed Howard Jr and could not be happier with my experience. He took on a complicated case against the DUA and I got every cent owed to me. He was communicative and thorough with every step of the process and would absolutely return to him again with any other matter I may come across.”
3
Successful in achieving favorable outcomes for clients, including winning unemployment appeals and securing settlements
“All thanks to Ed Jr's years of knowledge & experience with the MA DUA, his impeccable attention to detail, his professionalism & tenacity, we were victorious & my denial was overturned, resulting in me also receiving the past 13 weeks of benefits in one lump sum.”
4
Affordable and transparent pricing, with some clients reporting no charges for certain services
“He did this completely free of charge!”
5
Trusted and recommended by both clients and other legal professionals
“We've worked with Attorney Howard for nearly 30 years. During that time, Ed Howard has helped thousands of injured and disabled people. He's always been a pleasure to work with.”
Cons
1
Potential for poor or unprofessional communication from the front office staff
“The woman on the phone was incredibly rude, I used the wrong word when trying to explain the car accident and she snidely corrected me in the rudest possible way.”
2
Lack of responsiveness or follow-up from the firm, with some clients reporting they were never contacted after submitting their information
“Website said fill out your info and "we'll contact you". Never heard from them. Guess they don't need new business”
