Reviews

Top review highlights

Pros
1
Thorough and knowledgeable in special needs planning and transitions
“Attorney Hines is so thorough and knowledgeable about every aspect of special needs transitions and planning.”
2
Provides excellent customer service and client-focused approach
“From start to finish, I found the folks at SNLG to be a refreshing change. Ama and Heather were a delight, delivering top notch customer service, care, and compassion.”
3
Highly recommended by financial advisors and other professionals
“As a financial advisor, one of the most complex situations I find myself in is providing guidance to individuals with a family member with special needs. Annette and her team at The Special Needs Companies are an amazing resource and I would never think of advising a special needs family without consulting them.”
Cons
1
May not be responsive to client inquiries or provide information on past work
“I contacted the office as I have questions and concerns. Her office advised me that Attorney Hines will not speak with me about this. I have not asked for assistance or representation, simply information that I am happy to pay the firms going rate for. I was not informed for the reason for this refusal despite my asking.”
2
Some clients have reported a condescending or patronizing attitude
“Additionally, during the process of her representing my family, she was slow to respond to emails and calls and treated me in a way that was condescending and patronizing.”
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