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Reviews
Top review highlights
Pros
1
Excellent and caring customer service provided by the staff, including case managers like Lily, D'Zyre, and Marissa
“Liliana and Kathy at Smeloff and Associates were so kind and helpful. They worked on my car accident case. I would recommend 100%!”
2
Successful in securing favorable settlements for clients
“Great firm, I was helped a lot by D'Zyre who was the case manager for my accident that messed up my back quite a bit, after she explained the process and was extremely communicative I got my settlement and peace of mind back.”
3
Lawyers, such as Richard Smeloff, are described as professional, honest, and effective in handling cases
“I am extremely pleased with the outstanding service provided by Smeloff & Associates. They not only helped me secure a remarkable settlement that exceeded my expectations, but their office exhibited a remarkable level of professionalism, respect, and responsiveness throughout the entire process.”
Cons
1
Lack of communication and updates from the office, leaving some clients feeling uninformed about the status of their cases
“Currently waiting status of my MVA case. I have been making endless amount of phone calls to outpatient clinics, and to Smeloff office. Playing middle man, because they are failing to do "THEIR JOB" to finish my case, let alone even communicate with me the client the status of my case.”
2
Unprofessional behavior and attitude from some staff members, such as the receptionist
“If I could give a negative star review I would have. This "business" is the biggest joke beyond all jokes. Not one professional person in the office, including Smeloff himself!”
