Reviews
Top review highlights
Pros
1
Knowledgeable and professional staff
“The new paralegal that had taken over my case was extremely knowledgeable and professional. I would definitely use her over the last paralegal that i had here.”
2
Responsive and communicative
“Maddy, my contact person, did an exceptional job of keeping me in-the-loop.”
3
Effective at getting results
“They resolved my case fast and they were very professional and we're attended to all my questions”
4
Compassionate and caring
“They made my life so much easier. I didn't have to lift a finger or think what I had to do next. They were there every step of the way.”
5
Highly recommended by clients
“I would definitely use Alekman Ditusa again if I ever need an attorney. Thank you!”
Cons
1
Potential inconsistency in customer service
“I would give this place zero stars if I could. I called them on Wednesday and gave my info to the lady who answered the phone. She told me she would have to talk to one of the attorneys and she would call me back”
2
Possible bias or lack of empathy towards certain clients
“Horrible by far the worst lawyers in western mass don't believe the hype they were very rude and condescending when it came to my case I went out of state and found better representation for me and my injuries I give them three thumbs down ππΎππΎππΎ and make sure you are not a person of color going to this firm because they will not fight for you under any circumstances β¦β¦β¦β¦β¦”