Reviews

Top review highlights

Pros
1
Dedicated and zealous advocacy for clients
“Heather is a dedicated and caring attorney that will advocate for you in a zealous manner.”
2
Responsive and attentive communication
“Sean was excellent at clarifying any questions and sending follow up emails. You aren't just a number to them- they treat their clients with compassion and respect.”
3
Compassionate and understanding approach
“Attorney O'Connor is extremely knowledgeable and cares about her clients. It is hard to find an attorney who will give you the empathetic hand that she provides.”
4
Successful outcomes for clients
“With her perseverance and knowledge, we were able to get the judgment in our favor.”
5
Broad expertise in family law matters
“Heather has helped many people that I have referred to her office. They have spoken very highly of her ability to explain the court process and stand up for their interests at court.”
Cons
1
Inconsistent communication and poor client management
“I had nearly given up advocating for myself regarding a transfer of assets that my ex spouse was refusing to cooperate with. Lydia took the time to listen to me, and take the burden off my shoulders.”
2
Unexpectedly high costs and billing practices
“They took $5,000 from me, just got papers mailed from RI to Mass and dropped me as a client without a courtdate!! They told me they could help with my custody case and I could trust them, Lies!!!”
3
Lack of responsiveness and follow-through
“I waited and waited and finally it was getting close to the pretrial, so I called to find out what was going on if anything had been prepared for my case. Low and behold, I get a call from the intake person claiming she forgot to forward my case to the Lawyer and that it was still in her inbox.”
4
Difficulty obtaining refunds or retrieving records
“I wrote a letter terminating their services, just to be told they would not refund my balance until I got a new lawyer to drop the new hearing and they would not release my records to take to a new firm.”
5
Potential bias or discrimination concerns
“I don't know if this is because I am a minority, I would hate to think this, but I feel I did not get the representation I deserved nor the response that they should've given after the situation.”
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