Reviews
Top review highlights
Pros
1
Knowledgeable, professional, and caring legal representation
“From the start of our 1st. meeting Paul Durkee explained everything to me in terms I could easily understand. He was responsive to all my questions and concerns. A steady line of communication was provided from start to finish. Top-Notch! knowledgeable, professional legal representation.”
2
Excellent service and customer satisfaction
“Great pepole", "Everyone was very nice and professional", "Pleasure to work with and resolved my suit immediately.”
3
Trustworthy and reliable
“Excellent attorney wish more were like John...", "John is the real thing. Got me paid when nobosy else could, took my case when id been denied 3times by reputable WC lawyers.”
Cons
1
Lack of responsiveness and communication issues
“It was difficult getting confirmations of the paperwork I was sending in on a timely basis. I would have to call to confirm receipt of my documents because I felt my emails weren't being received.”
2
Mistakes and lack of follow-through
“The firm never wrote down the name of the woman we were speaking to, throwing the case details into a spiral. For 9 months this attorney and his staff told me my case was 'Pending'. Not only was it NOT pending, they were lying to me telling me they 'had a back end system to check the status of my case' when I called the government agency myself and was told the case was cancelled 1 month after it was filed. The attorney didn't tell me it was cancelled due to their error. They didn't tell me they missed the appeal, just as the other attorney did to me a year prior.”
3
Unprofessional staff and office management
“The staff is very unprofessional evrytime you call their are ether on the phone or at lunch, there is always an excuse when trying to reach out the office, on top of that they had send critical personal information of mine to members of my family by mistake.”