Reviews
Top review highlights
Pros
1
Knowledgeable and professional staff who provide thorough and personalized service for estate planning and elder care needs
“They spent a lot of time going over each phase, each law, each situation. They brought up things that we never considered. They suggested different ways to handle things.”
2
Excellent communication and responsiveness, keeping clients updated throughout the process
“Ruxandra continually kept me updated throughout the process.”
3
Demonstrated expertise in navigating complex legal procedures, such as Medicaid applications and probate
“Through their efforts, we were approved. A second redetermination is due now, and I am again using Nancy and Lisa for my representation.”
4
Compassionate and understanding approach, especially when dealing with sensitive elder care matters
“Lisa Beatty is experienced and compassionate. She took time to answer all my questions every time we met.”
Cons
1
Concerns about the firm taking client's money upfront without delivering on promised services
“They were happy to take Mom's money UP FRONT but not so happy to follow through w contract. ... I think they are waiting for her to die first.”
2
Lack of responsiveness and poor communication from the firm in some cases
“I call them - they don't call back. Shameful!”