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Reviews
Top review highlights
Pros
1
The law firm is highly reputable and has been in business for a long time, with a strong focus on community involvement
“Varnum has been around since the late 1800s, Varnum is a very reputable Law Firm to trust with your legal needs.”
2
The attorneys at the firm, such as Jon M. Bylsma and Peter Smit, are described as dedicated, responsive, and effective in handling clients' legal matters
“Jon always answers my calls, texts, and emails, he protects me and my family. Best Attorney in America.”
3
The firm is said to treat clients like family, providing a welcoming and personalized experience
“I have personally been in the office and spoke with the receptionist ladies, every time I feel welcomed like I am part of the family.”
Cons
1
Some clients have reported poor communication and lack of responsiveness from certain attorneys at the firm
“We have found their communications late and untimely and their attitude is one of complete disconcern to the point of laziness.”
2
There are instances of unprofessional and rude behavior from staff members, such as the receptionist Tina
“Tina with the smoker voice was so rude, threatening and unprofessional to say the least.”
3
Some clients have experienced issues with their attorneys, such as adjourning hearings without their consent or not adequately preparing for cases
“Attorney Matthew Bailey adjourned a custody hearing without my consent and out of my presence.”
