Reviews
Top review highlights
Pros
1
Knowledgeable and competent attorneys
“Very knowledgeable about all areas of law. Friendly, down to earth. Aggressive in a good way.”
2
Responsive and communicative
“She was professional, responded quickly to inquiries and kept us updated with next steps to the various processes.”
3
Caring and understanding
“Caring and kind attorneys and staff who are very qualified and knowledgeable in their practice.”
4
Successful in achieving client goals
“Katie Steffes achieved our goal for our family.”
5
Highly recommended by clients
“I highly recommend her to anyone who is dealing with custody situations.”
Cons
1
Lack of client focus and communication
“They do not listen to their clients. They set their own agendas. They will gladly take your money though and tell you they have your back.”
2
Slow to respond and follow up
“I called twice inquiring about their services with regards to easments. I spoke to the registration girl, and both times she said she would have somone follow up with me. They never returned my call or contacted me.”
3
Billing concerns and lack of transparency
“Will bleed you dry while making no forward progress, then ask to part ways when you have finally run out of money.”
4
Potential gender bias and unprofessional conduct
“After a couple meetings, and looking around a little more thoroughly, I feel their actions and manipulations may have to do with gender issues and biases.”
5
Inconsistent quality of service
“Everything was great at first. Michelle made several promises until I paid my first retainer. I would have been better off representing myself.”