Reviews

Top review highlights

Pros

Knowledgeable, experienced, and effective in legal matters

“Thomas is a skilled and professional attorney who very effectively managed my case and showed a high level of personal integrity and attention to me as a client.”

Compassionate and understanding during difficult situations

“Tom Kates was a comforting presence during a difficult time. His wisdom, empathy and kindness set him far above other attorneys I've worked with in the past.”

Responsive and communicative with clients

“He was very easy to communicate with and he responded quickly/efficiently to my written and verbal inquiries.”

Delivers favorable outcomes for clients

“He delivered a better than expected settlement.”

Highly recommended by both clients and peers

“As a mediator, I have had the opportunity to work with Tom on several occasions. I have been impressed with his breadth of knowledge and experience and his ability to work collaboratively to ensure that he provides his clients with the best possible representation.”

Cons

Unresponsive and poor communication with some clients

“Called twice and left messages, no one ever returned my calls.”

Rude and unprofessional behavior by staff

“as soon as i called the man on the phone was super rude and had such a bad attitude. my first impression was horrible.”