Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“The attorneys and staff have provided excellent service that met our needs. Attorney Michael and Attorney Shaun were personal and professional in everything that they did for us.”
2
Knowledgeable, thorough, and detailed attorneys
“Mariko Willis was extremely professional, helpful and knowledgeable while creating my personal estate plan. She exceeded my expectations and was extremely helpful.”
3
Caring, compassionate, and personalized approach
“They made what seemed like a daunting task easy and painless from beginning to end. They are professional and personable and their staff is amazing.”
4
Timely and responsive communication
“They were very prompt in responding to my emails and phone calls. I was always well informed, received friendly reminders of what to come.”
5
Fair and transparent pricing
“They made the process of getting our will and trust so easy, my only regret is not having done it sooner. It's easier than you might think.”
Cons
1
Slow responsiveness and follow-up
“I called in September and was able to get a phone consultation by end of October. I was told by Michael we will schedule you for in office estate planning, still waiting on that call.”
2
Occasional lack of attention to detail
“If you want a law firm to take your money, not account for the six thousand plus dollars you've sent them, and after a few months of working on your case drop it, feel free to continue with Willis law.”