Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced attorneys who provide effective legal representation
“Chuck Kronzek is an excellent and experienced attorney who is well respected by his peers, as well as judges.”
2
Attorneys are professional, responsive, and make clients feel cared for
“Brandy Thompson was great to work with. She responded promptly to any emails or phone calls that I placed to her.”
3
Attorneys achieve successful outcomes for clients, often exceeding their expectations
“My legal counsel definitely 'counseled' me along the way. But always left the decisions up to me. My phone calls and emails were always returned within hours.”
4
Attorneys provide personalized attention and guidance throughout the legal process
“Stephanie Service is the best lawyer I've had. She gave me the best possible representation for my case. She communicated with me very well through the whole process.”
5
The firm has a team of skilled and supportive staff who work together effectively
“Alesha, they helped me through every step of my case and never gave up. They both very positive and easy to get ahold of when I needed to discuss something.”
Cons
1
The firm can be expensive, with detailed billing for every interaction
“They bill for every second of time. All phone calls, reading of emails, mileage, reviews or anything that requires their time. They also bill the time it takes to speak with you about the charges.”
2
There have been instances of poor communication and coordination within the firm
“No communication on his behalf. 2 business days before my first court date and after not hearing anything from him, I decided to call and find out how this was going to go.”
3
Some clients have experienced issues with attorneys not being prepared or available for court dates
“He told that I needed to relax and we don't want to rush the courts. I then advised him that court was on Monday. This phone call was on Thursday afternoon just a few days before court.”
4
A few clients have reported feeling that the firm was more focused on billing than providing the best legal representation
“They are a money hungry firm. You will not talk to your actual attorney it will be threw a chain of people, they bill for each person even when asked just to talk to my attorney they refused.”
5
There have been isolated reports of unprofessional or unethical conduct by certain attorneys within the firm
“Chuck Kronzek is a liar, and a cheat. He'll promise you the moon, and take all your money, but he can't deliver. Just to add insult to injury, he will sue you for his fees that he lied to obtain.”