Reviews

Top review highlights

Pros
1
Dedicated and knowledgeable attorneys who fight tirelessly for their clients
“They will fight for you and win and continue fighting for more. They always respond with over the top professional answers and are a pleasure to work with.”
2
Excellent customer service and communication
“They are very trustworthy and communicate quickly. A multitude of my friends have used them and I've sent a few people their way.”
3
High success rate in getting favorable outcomes for clients
“They got my rating up to 100% p& t and she is the best lawyer out there she worked Diligently day and night insuring that best possible outcome.”
4
Reasonable and transparent fees
“The fees were more then fair.”
5
Able to navigate the complex VA system effectively
“Navigating the details of a VA claim is daunting and I found the people at Legal Help for Veterans to be perfect partners in getting it done.”
Cons
1
Inconsistent communication and follow-up with some clients
“Very bad experience whoever answered the phone was not really listening to anything I said and kept asking me. Do I want the VA or do I want the law office?”
2
Perceived lack of personal attention for some clients
“Well from my experience with firm is that it started out ok but all of sudden I was having a hard time trying to talk to my representative.”
3
Concerns about potential conflicts of interest with the VA
“It seems like this firm and the VA are working together against the Veteran is this just happening to me or other Veterans?”
4
Billing issues and disputes over fees
“The law firm is trying to charged me for their services if I were to be granted for my future benefits even though I no longer have their representation for me.”
5
Difficulties reaching representatives and getting timely responses
“They never answer their phone. I spoke with a claims rep named Katie and she was very unprofessional and rude.”
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