Reviews
Top review highlights
Pros
1
Knowledgeable and helpful staff who answer questions thoroughly
“Everyone was very knowledgeable and answered all of our questions.”
2
Attorneys are professional, caring, and effective in achieving desired results
“Attorney James Higgs was very professional, and I would recommend his services to anyone in need of legal assistance.”
3
Excellent communication and client-focused approach
“Everything was laid out very clearly, honestly, and upfront. Candice did a great job keeping me informed along the way and provided updates as things progressed.”
4
Successful in negotiating favorable settlements and outcomes for clients
“I was very happy with the results, and we all walked away with something.”
5
Passionate and dedicated team that goes above and beyond for clients
“Melissa's passion and leadership are very admirable and I appreciate the positive work environment that she created for the team.”
Cons
1
Slow responsiveness and lack of communication at times
“Everything took days and weeks for a response and sometimes I didn't get a response until I specifically called them to let them know I needed to speak with the lawyer.”
2
Perceived lack of client advocacy and rushing to settle cases
“I felt like everything was rushed and she just wanted to give them what they wanted instead of what was actually in the best interest of the children.”
3
Billing and pricing issues, with some clients feeling overcharged
“I have spent thousands and as a single mother it was a hardship on me even with their 'discount'.”
4
Disorganization and logistical challenges in some cases
“At the beginning, everything seemed to go smoothly then when it got closer to mediation, everything was disorganized and all I got was excuses about the new staff.”
5
Concerns about lack of empathy and not taking clients' situations seriously
“Didn't take us or our situation seriously. They talked to us like we were children.”