Reviews

Top review highlights

Pros
1
Knowledgeable and thorough in handling legal matters
“John was very professional and thorough while setting up our trusts. He was very patient and helpful, as he guided us and made the process more understandable.”
2
Excellent customer service and responsiveness
“My experience with Attorney's service was friendly, timely and knowledgeable. Would definitely use them again.”
3
Successful in achieving the best possible outcome for clients
“I was left with the best possible outcome. Very knowledgeable and persistent with my case!”
4
Reliable and trustworthy
“John has been very reliable and very knowledgeable with my case. He makes sure he does the right approach with everybody I have had to deal with.”
5
Friendly and compassionate
“They are kind, compassionate and very knowledgeable in what they do. They put my brother and I at ease during a very difficult time.”
Cons
1
Slow in responding to clients and completing tasks
“My father passed away almost 4 years ago and Keenan and Austin still have failed to get everything done. He is slow with replying, I practically have to hound him just to get a response from him.”
2
Unwilling to assist certain clients
“I called about a landlord/tenant situation I'm having and was told since I'm the tenant there's nothing they can do because they only deal with landlords..that i would have to find another attorney and hung up on me.”
3
Lack of professionalism and client-centric approach
“DISCLAIMER: I am NOT a client of this firm, but called late in the day to inquire about multiple legal services, including estate planning. I was rushed off the phone by an extremely dismissive (one might say arrogant) attorney before I could begin to describe my needs.”
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