Lawyers map
Reviews
Top review highlights
Pros
1
Highly professional, efficient, and compassionate staff that helps clients navigate the bankruptcy process with ease
“The entire staff was courteous, knowledgeable, and made the process of bankruptcy as easy as possible for me.”
2
Excellent customer service, with attorneys and staff being responsive, understanding, and available to answer questions
“From the initial phone call to the last day she was with me and held my hand through it all. Email, text or phone they were always there for me within minutes sometimes.”
3
Affordable and flexible payment options to accommodate clients' financial situations
“They have easy payment options and late hours!!!”
4
Attorneys provide clear explanations and guidance, making the process less stressful and overwhelming for clients
“They broke down all the legal stuff so I could actually understand it, answered all my questions, and were really there for me the whole way.”
5
Clients feel treated with respect, care, and as individuals, not just cases
“They truly care about each and every one of there clients. You get the feeling that your like family when talking with them.”
Cons
1
Inconsistent quality of service, with some clients reporting poor communication and unresponsiveness from certain staff members
“Nicole the chapter 13 paralegal is terrible. She doesn't return calls and when you do finally get a call back she hasn't reviewed things from her on point of view.”
2
Concerns about the firm's ethical practices, with one reviewer suggesting there are better options available
“This firm is not ethical, there are much better firms here in Royal Oak, Walter Metzen for example.”
