Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“The staff was very helpful, my out come was phenomenal, as was my lawyer. Professionalism & understanding was the keys to getting the job done.”
2
Knowledgeable and experienced attorneys who provide clear explanations
“Lawrence was very helpful. He gave me information on what I need to do. He also gave me his cell phone number in the event I have any questions.”
3
Caring and compassionate approach, making clients feel comfortable
“They have been so helpful and Alexis was also very kind. They have made a very stressful time much easier.”
4
Efficient and timely processing of cases
“Less than a month, start to finish. These people are Quick , professional and so friendly!”
5
Affordable and flexible payment options
“I could do a payment plan, the people at the office were friendly, and I'm no longer in debt!”
Cons
1
Mixed experiences with certain staff members, like the Chapter 13 paralegal
“Nicole the chapter 13 paralegal is terrible. She doesn't return calls and when you do finally get a call back she hasn't reviewed things from her on point of view.”
2
Concerns about the firm's ethics and integrity in some cases
“This firm is not ethical, there are much better firms here in Royal Oak, Walter Metzen for example.”