Reviews

Top review highlights

Pros
1
Knowledgeable and experienced lawyers who are effective at resolving client issues
“Gennel's staff quickly processed my paperwork and got the appeal process rolling. They were in immediate contact if I or they had any problems or questions.”
2
Compassionate and understanding approach, providing support during difficult times
“Mary is a very caring person. She listened to me sob one time and never acted like I was taking up her time. She was just there and gave me hope.”
3
Prompt and responsive communication, keeping clients informed throughout the process
“Brendan was great! He explained the entire process in understandable detail. Also, he was very reliable and always returned calls and e-mails promptly.”
Cons
1
Potential issues with attention to detail and accuracy, leading to mistakes that can impact the client
“A critical letter sent to the court from my ex-wife should have been notarized before it was sent. This key requirement was over-looked by my attorney at the firm and ended up costing me time and additional garnishment of my Social Security payment.”
2
Concerns about overcharging and lack of transparency in billing practices
“I'd highly recommend this law firm. Brendan was hardworking, knowledgeable, and compassionate. Also, he was very thorough throughout the entire process and set realistic expectations. He was a pleasure to work with.”
3
Inconsistent quality of representation, with some lawyers being more effective than others
“DO NOT HIRE AVOID AT ALL COSTS! I have worked with dozens of law firms and attorneys, both personal and business. This law firm is the worst group I have worked with.”
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