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Reviews
Top review highlights
Pros
1
Highly knowledgeable and experienced tax professionals who are able to effectively resolve complex tax issues
“Attorney Agustin Arbulu successfully resolved my tax issue in a timely manner and made the process very easy.”
2
Excellent customer service with a caring and understanding approach
“They understood that I was dealing with both emotional and financial challenges, and they handled my case with the sensitivity it deserved.”
3
Ability to negotiate favorable resolutions with the IRS and state tax authorities
“They battled for me and won, and I will be forever grateful.”
4
Transparent and reasonable pricing with no hidden fees
“It was a terrific experience with them.”
5
Timely communication and responsiveness to client inquiries
“They were always professional yet compassionate. If you are in need of tax assistance, you won't regret hiring this group of professionals!”
Cons
1
Initial phone screening may not always provide a complete understanding of the case
“She basically said - well you are just stuck paying what they said you owe (which isn't correct, and I've sent documentation to prove it.)”
2
Some reviewers had negative experiences with specific employees, though this appears to be isolated incidents
“Claiming to be expert but instead accusing me of lying about the returns. That's why paid Urbulu to represent in behalf of me because we are out of town.”
