Reviews
Top review highlights
Pros
1
Provides excellent customer service and communication
“Matthew was amazing very thorough continuously checking in on me. He didn't make me feel like less of a person for not understanding somethings and would even take to the out to explain everything to me in detail.”
2
Knowledgeable and helpful legal team
“Matthew Bedikian was a beacon for me due to the fact that I had never been involved in an auto accident. He was so helpful and professional in helping me through the process of my injuries and medical claims.”
3
Achieves favorable case resolutions for clients
“Matthew and his team was great! They educated me on the process which help me during this tough time. They were very professional and kept an open door for all questions throughout the process. I'm very pleased and thank you again.”
Cons
1
Rude and unprofessional staff
“These people are insanely rude. I understand that they are collecting debt so we are not their "clients" but they really need to learn customer service.”
2
Difficulty reaching the firm and getting responses
“It takes an act of God to speak to anyone! I'm a employer and I had to all and press to option to make payments just to speak to someone. Never in my career have I delt with such a poorly ran company.”
3
Aggressive collection tactics, including garnishing wages without notice
“They literally took everything we had and left us with $0 and payments scheduled to come out. And they did not care. And the worst part is, we had no notice.”