Reviews

Top review highlights

Pros
1
Reliable and trustworthy in all matters
“Right from the start Marc showed himself to be reliable and trustworthy in all matters.”
2
Excellent at his job, manages complex cases with kindness and respect
“Marc is an excellent at his job. He gathered the information for my case effectively and efficiently and completed it like a master.”
3
Keeps clients informed and responsive
“He kept me informed on what to expect and always called me back.”
Cons
1
Arrogant, condescending, and appears to blame clients for his mistakes
“Mr. Shefman expected me to drop everything and do what he wanted. I don't see how he got as much as he did when I did most of the leg work. All I wanted was common courtesy from Mr. Shefman and not feel inferior and treated like I was asking for a handout. Mr. Shefman also had a bad habit of blaming me for his mistakes.”
2
Fails to return phone calls and communicate with clients
“He does not return phone calls, he has a condescending attitude, very arrogant, snotty, and just overall evil. I agree with one of the clients here in stating that he points the finger at you when he screws up.”
3
Provided poor service and made clients feel like "a number"
“I had Marc a few years ago. I would not recommend as I felt more like a number. He didn't return phone calls and I had an overall horrible experience.”
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