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Reviews
Top review highlights
Pros
1
Excellent communication and customer service from the legal team
“Nickolas Pittman explains all things in detail so there is no misunderstanding. I am grateful for such care, concern, and professionalism.”
2
Thorough and patient in explaining legal processes
“Nickolas Pittman took his time and explained everything we needed to know. He graciously answered all of our questions in ways we could easily understand.”
3
Compassionate and kind staff
“Carrie Poma, one of their paralegals, was amazing. She was compassionate and was extremely kind.”
4
Reasonable and fair pricing
“Ben explains things clearly for estate planning and his prices are very fair.”
5
Reliable and responsive in addressing client needs
“They did a great job for me, recommended 5 stars!”
Cons
1
Difficulty reaching staff and getting timely responses
“Nobody answer the phone and when you leave a message nobody care enough to call you back”
2
Some staff members can be rude or dismissive
“The last experience I had with one of the attorneys, was unpleasant she was rude and kept trying to talk to me like I didn't understand her questions.”
3
Inconsistent quality of service
“Caused me to lose my case because he put me off until just before the statute of limitations was up. Would not return my calls and hid when I went to his office.”
4
Challenges for low-income clients in obtaining assistance
“Legal aid called us today after telling us last week that they'll let us know on Wednesday. They just got on the phone with us today, saying that they don't have the funding to help 2 disabled kids and my disabled fiancé, who is high risk pregnancy.”
5
Lack of responsiveness and follow-through in some cases
“Myia Davis contacted me 2 times about my case and left a voicemail while I was at work. I returned her call during business hours each time and I tried on several occasions to get in contact with her. I called, left voicemails and sent emails to her trying to contact her or talk to ANYONE at the office. They won't even respond to anything.”
