Reviews

They completely ignore your messages and only call you back to claim they're reviewing your case, but then make you wait even longer. They only respond when you're practically flooding their voicemail. I definitely RECOMMEND TO KEEP CALLING AND LEAVING VOICEMAIL

Sadly, waited weeks for even a call back. Told me they'd have an answer for me in 4 days... a month ago. Still no answer. It's really sad, they run your time out before your court date, which will screw me over. No suggestions for me, NOTHING. If I wasn't from this country, I'd be at the top of the list. I'm disabled, poor. She did tell me however "it's expensive, but you could try a mediator" REALLY?! SERIOUSLY?!

I've been waiting 2 almost 3 years to get assistance with my divorce. They contacted me several months ago saying I'm on top of the list. I haven't heard from anyone since I've left several messages. This is ridiculous at this point!

Very helpful and kind.

No response to my message. I will continue to leave more. Disappointing.

called for help for a child custody matter. Elaina Gallagher screamed at me, told me to have a great day sarcastically, and hung up on me. I'm sorry- Dakota County, this is who you employ with our tax dollars? what a C C-U-N(ext) T- (uesday) type of woman! let me tell you . I felt I had to take control of the phone call and repeat myself calmy that I was simply looking for help and asked what I needed to do. She repeatedly told me over and over that pretty much the chances of getting help are slim. Mind you- the navigation i reached out for initially was documents needed to start the process. She told me there are only 2 lawyers and thousands of phone calls. Elaina- gurrrrrlllll I wouldn't want to use your services at Starbucks! DEFINITELY not pay for it! On the REAL issue here: like I said I STRONGLY feel this person is not a great fit in our County- in regards to our legal system- especially AID. You have MOTHERS, MOTHERS... Parents! All sorts of situations coming to this resource for help. Not to talk about your day, not to scream at you, because this is what the number is for in our eyes and from the Dakota County Service Center at 2 different locations- LADY. I seriously feel so bad for everyone who has reached out for help to you- and hope they didn't like want to give up, because wow girl... this was NOT help! I will pray for you and to find a line of work you are truly happy with. Sorry not sorry. But I had my son taken from me on false pretenses- YOU should be embarrassed of yourself and all the people you have willingly failed who truly needed guidance to get the legality CORRECT of the situation, but you left a mom so hopeless and without her son. I retained Matthew Gallagher at Baroso/Alden in Burnsville. I literally didn't pay my rent for 2 months because of how much this meant to me. HE got my son back to me. I have lived in Dakota County my ENTIRE life. 30 years. Every single city here. This was just sad- when I reached out for help. Are we Hennepin county now or what?

No help at all

Great place if you're in trouble.

Not Helpful!