Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the lawyers
“Communication was always great. I felt very taken care of through the whole process.”
2
Knowledgeable and experienced lawyers who are dedicated to their clients' needs
“Anna's knowledge of family law and dedication to client satisfaction were exceptional.”
3
Lawyers provide clear and realistic advice, keeping clients informed throughout the process
“Ross has exhibited a straightforward and direct approach, and while sometimes delivering news or advice that wasn't exactly what I hoped to hear, it has always been grounded in reality and a solid understanding of the law.”
4
Lawyers go above and beyond to achieve positive outcomes for their clients
“Ross took on what I thought was a lost/hopeless cause. He was very realistic with what might happen - and we went with the 'surer thing'. I am very happy with Ross and everyone else I came in contact with at TLF.”
5
Firm provides a professional and compassionate approach to legal matters
“Their professionalism, expertise, and compassionate approach made the entire process seamless and stress-free.”
Cons
1
Some clients have reported poor customer service and unprofessional behavior from certain lawyers
“Extremely disappointed with Anna. She was so argumentative on every phone conversation, raising her voice at me - very unprofessional and offensive.”
2
Concerns about billing practices and transparency
“The billing makes no sense. Wouldn't give me the breakdown prior to giving them more money.”