Reviews
Top review highlights
Pros
1
Exceptional customer service and communication
“Brian answered the phone right away. He was willing to answer all of my questions and provide the information necessary in order to assist me. He was easy to talk to and provided exceptional customer service.”
2
Deep legal expertise and ability to explain complex topics
“Along with his compassion and humor, Brian brings an exceeding amount of knowledge when it comes to estate planning and probate. In a complicated world, Brian finds ways to explain it in such a simple but detailed way.”
3
Empathetic and personalized approach
“Jill is a great listener and was able to address my concerns in an empathic and practical way. I appreciated her thoughtful approach- she is very adept at balancing the emotional aspects while staying focused on moving the process along to fair and equitable conclusion.”
4
Responsiveness and follow-through
“Brian said that if we have any questions later on down the road, to feel free to email or call him.”
5
Strong advocacy and focus on client's best interests
“Jill really pushed for concerns around safety for my daughter. She additionally acted as an advocate for my daughter's wants and needs.”
Cons
1
Lack of timely delivery of promised services
“I never heard from him. I've contacted him repeatedly and either gotten no response at all or a few very late responses saying he's getting it in the mail that day. Another week has passed and no will.”
2
High legal fees
“To expensive! People shouldn't have to be rich to receive justice!!!”