Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the attorneys
“Great service, great communication, and a great outcome!”
2
Knowledgeable and helpful in explaining legal matters
“He is very helpful, helped me understand my rights and be able to communicate well with my legal issues.”
3
Responsive and timely in addressing client needs
“They are professional and very informative! They answered all of my questions and resolved the issue.”
4
Positive outcomes and high client satisfaction
“This law firm has changed so much lately, unfortunately went from bad to worse. Lawyers unresponsive, don't call back when they promise to call back.”
5
Affordable and accessible legal services through LegalShield
“If you've ever found yourself in a pinch and need legal council. When you start hunting for a lawyer you find out quickly that if it's not a high paying lawsuit or you don't have the money it takes to pay for a criminal defense you not only have a problem finding the right lawyer but a lawyer at all.”
Cons
1
Inconsistent quality of service depending on the assigned attorney
“The other attorneys I worked with over the years often seemed irritated or they trivialized my concerns. One attorney even took a personal cell phone call while on the phone with me.”
2
Lack of follow-through and communication issues with some attorneys
“Attorney Kammey Mahowald is amazingly helpful, professional, responsive, and has knowledge across many legal issues. I have always gotten help from this firm.”
3
Unwillingness to take on certain cases or provide the expected level of service
“Don't waste your time and money with these people.”
4
Difficulty getting assistance for complex legal matters
“This case could have been settled months ago if the initial Wagner, Falconer & Judd attorney had taken the time to look at the MCRO file and assisted me in writing a letter to conciliation court.”
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