Reviews

Top review highlights

Pros
1
Knowledgeable and experienced attorneys who are prepared and effective in representing clients
“Brian reviewed my 1000's of pages of medical records- was prepared to answer anything the judge asked-”
2
Compassionate and caring staff who provide personalized attention and support throughout the process
“Everyone there has a heart for what they do for you! Extremely compassionate and caring and most of all understanding what we are going through.”
3
Efficient and responsive communication, keeping clients informed and addressing questions promptly
“They answered the phone and returned My calls diligent service answered my questions gave me a feeling someone was looking out for my best interest”
4
High success rate in obtaining favorable outcomes for disability and other legal matters
“Outcome was great! Disability approved”
5
Clients feel treated as individuals, not just "another number"
“I felt like I was just being treated as another number.”
Cons
1
Inconsistent quality of communication and responsiveness, with some clients reporting difficulty reaching or getting timely responses from their assigned representatives
“Whenever I called the receptionists (very polite) they would never connect me to anyone I asked for. I would leave messages that were not returned sometimes for several days.”
2
High paralegal turnover can lead to lack of continuity and clients feeling disconnected from their case
“The only thing they could work on; getting a direct phone number to attorneys assistant rather than going through the main line, getting put on hold right away then leaving a message for the assistant to call back.”
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