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Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable attorneys who are well-prepared and effective in representing clients
“Andrew Kinney really helped me out. He is professional with the ability to lighten the situation at the same time. Good sense of humor, very knowledgeable and thorough.”
2
Responsive and communicative staff who keep clients informed throughout the process
“They were very informative and on top of my case and let me everything.”
3
Successful outcomes and approvals for disability and other claims
“Debbie did an amazing job pursuing my case, getting my records, & she did an amazing job in court! I don't feel hopeless anymore & I thank he”
4
Caring and compassionate approach, making clients feel valued and supported
“Extremely caring and compassionate at his job!”
5
Efficient and organized service, making the overall process smooth and painless
“Was very painless and well organized”
Cons
1
High paralegal turnover and delayed response times
“The reason I rated 3☆ is because they do have a high paralegal turn around and it takes a long time for them to get back to you.”
2
Clients sometimes feeling disconnected or like "just a number"
“I was never once offered a chance to meet anyone in person. Whenever I called the receptionists (very polite) they would never connect me to anyone I asked for. I would leave messages that were not returned sometimes for several days. I always felt like a number, not a person.”
