Reviews

Top review highlights

Pros
1
Compassionate and understanding attorneys who listen to the client's story
“In a difficult time, when I needed to talk to someone, Wanta Thome listened to my story. From the start with the initial intake, and then lawyer Nick Kaylor- they were all patient listeners. I felt valued.”
2
Thorough guidance and clear explanation of the legal process
“Nick explained me possible outcomes in my case. He went through the complicated process and guided me in every steps thoroughly.”
3
Prompt and responsive communication, even on weekends
“He always answered my questions promptly even on the weekends.”
4
Professionalism and courtesy from all staff members
“Carla was incredibly professional and supportive from the very first call!”
5
Empathy and compassion shown to clients
“Alexandra offered both expertise and compassion.”
Cons
1
Lack of communication and failure to follow through on scheduled appointments
“We waited and around the end of the window of time, my gf called and was told that Nick would be contacting her soon. He didn't.”
2
Unprofessional and unhelpful staff
“Miguel had no explanation whatsoever. My gf asked when would we be able to speak with Nick and again Miguel was completely inept.”
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