Lawyers map
Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the attorneys
“Great service, great communication, and a great outcome!”
2
Knowledgeable and helpful in explaining legal issues
“Lisa, the attorney who assisted us was Great,she took the time to fully understand what our issue was and helped us out during a very stressful period.”
3
Positive and professional attitude
“Never thought I would say that I enjoyed calling the lawyer, but Rupi was awesome! She explained everything in a way I understood, all the while being a joy to talk to!”
4
Affordable and valuable legal services through Legal Shield
“If you've ever found yourself in a pinch and need legal council. When you start hunting for a lawyer you find out quickly that if it's not a high paying lawsuit or you don't have the money it takes to pay for a criminal defense you not only have a problem finding the right lawyer but a lawyer at all. In every day life you can come across legal issues. It doesn't matter how small or how big they are legal shield takes their time to review the information you provide and within a reasonable amount of time responds with honesty and open minded view points that don't judge you for what ever situation you are in.”
5
Consistent and reliable service over many years
“I have been a member for about 20 years. And very satisfied !!! Recently used this service and they were very prompt getting back and assisting me thru the issue.”
Cons
1
Some attorneys can be unresponsive or unhelpful
“Don't waste your time and money with these people.”
2
Inconsistent quality of service across different attorneys
“The other attorneys I worked with over the years often seemed irritated or they trivialized my concerns.”
3
Reluctance to take on certain cases or provide full representation
“Instead of helping me remedy the situation, I was pushed to leave the firm to an outside attorney that would represent me for a reduced rate of $300 an hour.”
4
Lack of knowledge about relevant laws and procedures
“This issue has nothing to do with the customer service team and everything to do with the attorneys provided. I have already discussed my concerns with a representative from your firm and was told it would result in a "teaching moment" for the attorney involved. However, this is not helpful for my legal issues and I was not offered alternate assistance.”
5
Tendency to prioritize closing cases over providing quality service
“Instead of being properly assisted by the attorney, I have been searching the internet and community law libraries and self- help lines for the services that Wagner, Falconer & Judd was touted as providing.”
