Reviews
Top review highlights
Pros
1
Attentive and responsive lawyers who provide clear explanations and guidance
“Never thought I would say that I enjoyed calling the lawyer, but Rupi was awesome! She explained everything in a way I understood, all the while being a joy to talk to!”
2
Lawyers go above and beyond to help clients and advocate for their best interests
“John led me to believe he filed paperwork but he did not file paperwork. As a result the claim was tossed. Also - Wagner staff in general made misstatements about their own products.”
3
Affordable and valuable legal services through the LegalShield program
“Without their help and advice, I wouldn't have gotten the issue settled by myself”
4
Positive, professional, and friendly customer service experiences
“Everyone I've spoken with has been super helpful and patient and informative.”
5
Lawyers provide timely responses and communication throughout the process
“They were very prompt and professional. Made the other party realize and consider I had Good legal council in my corner from the start.”
Cons
1
Inconsistent quality of legal services and representation across different attorneys
“The other attorneys I worked with over the years often seemed irritated or they trivialized my concerns. One attorney even took a personal cell phone call while on the phone with me.”
2
Attorneys sometimes fail to provide promised services or take appropriate actions
“Instead of being properly assisted by the attorney, I have been searching the internet and community law libraries and self- help lines for the services that Wagner, Falconer & Judd was touted as providing.”
3
Firm may be more focused on profits than providing high-quality client service
“This entire office is the epitome of a money-digging firm that spends more time formulating emails and letters to decline prospective clients than actually helping people and doing the job and providing the services that organizations subscribe to.”