Reviews

I can’t recommend this firm enough! My lawyer, Melissa Heinlein, was extremely sharp, personable, and incredibly effective and responsive. You’ll absolutely want to have her on your side. Her staff was equally adept and kind. I am thrilled with the outcome of their dedicated work.

Melissa Heinlein and her team of skilled and highly capable staff are our heros. Our daughter was severely injured by an uninsured driver while navigating a crosswalk. Our daughter survived and Lord + Heinlein provided her with legal protection and tremendous emotional support during the following months of medical treatment. Melissa’s guidance and hard work enabled our daughter and our family to focus on healing while her brilliant staff managed the complicated and overwhelming medical billing and all the legal filings. I couldn’t be more satisfied with the outcomes and with the thoughtful, intelligent care they provided. I highly recommend seeking out Lord + Heinlein to represent you and your loved ones.

Melissa Heinlein was kind enough to answer a specific question I had regarding a legal matter. She was thorough and provided exceptional legal advise. I would recommend her to anyone.

I was recommended by a friend to use Lord and Heinlein services. Melissa returned my call right away and provided me professional and reassuring advice and guidance as how to proceed with my situation. She sent me step by step instructions and recommendations which I followed. She was able to help me put together the appropriate response for my business situation which resulted positively. I would highly recommend her services.

Melissa is very good at what she does . Melissa has a network of people that she works with professionally. Because of her experience she was able to take my inaccurate, awkward and serious situation. Her firm responded for me in a way I might not have on my own. Melissa Explained what was going on in a way I could understand .Melissa was always available for any questions that I had. She guided me through this unfamiliar and scary process. Thanks ,

If you are a healthcare professional (RN, MD, CRNA, etc.), I invite you to consider the following testimonial as a representative account of the services provided by this firm. Lord and Heinlein played a pivotal role in resolving a complaint lodged against me by a former employer with the MN Board of Nursing. To provide context, in 2020, I tragically lost my brother to suicide, which left me grappling with profound emotional distress. Subsequently, in 2021, while working in the ICU of a facility specializing in trauma care, I found myself repeatedly assigned to care for patients who had survived suicide attempts. Despite my earnest pleas to the charge nurse and manager to avoid such assignments due to the potential triggering of my PTSD, my requests were disregarded. On a particularly challenging shift, overwhelmed by reminders of my personal trauma, I made the difficult decision to leave my shift early after informing the charge RN of my distress. I reported off to a responsible RN the details of my assignment, and then went home to recover. Regrettably, this led to my termination the following day. The failure of the ICU management to acknowledge and accommodate my past trauma, despite my repeated requests, pushed me to a breaking point. Recognizing the insensitive nature of my dismissal, Lord and Heinlein provided invaluable support in navigating the complexities of the situation with the MN Board of Nursing. Through their diligent advocacy and effective communication, my innocence was affirmed, and my nursing license remained unblemished. I am deeply grateful for their assistance throughout this ordeal and wholeheartedly endorse them to anyone facing similar challenges.

Lord + Heinlein team has been wonderful and easy to work with. Melissa and her staff are experienced and knowledgeable. 10/10 would recommend using!

So grateful for the help that I received from Lord + Heinlein, especially from Melissa. She was able to postpone my conference with the Board of Nursing to help better prepare myself and ultimately help secure my nursing license. I don’t believe things would have gone as smoothly without her and my license would have definitely been jeopardized without her assistance. Additionally, I was able to make a financial plan with Lord + Heinlein that helped me to be able to afford this unfortunate circumstance. I will forever be thankful for all the support that was given to me by this law firm.

I cannot recommend Lord + Heinlein enough. They are compassionate, professional, and communicative. I called Melissa for help and was feeling scared, overwhelmed, and confused. On our first phone call, Melissa took her time to answer all of my questions and explain the process of working together. She was incredibly kind and I left the call feeling confident. I felt Melissa was thorough and was impressed by her work. I ended up getting the best possible result. I felt the fees were reasonable and she was transparent in them. Strongly recommend for anyone needing her services, especially other professionals.

One of the best phone calls I have ever made. Great communication, great service, very knowledgeable and very trustworthy.

I am a Licensed Social Worker and retained Melissa to work with the MN Board of Social Work. From the first time that I called the office until my case settled everyone was very professional and understanding. Melissa had experience working with the Board of Social Work so she was able to advise me based on her prior knowledge.

Melissa was phenomenal to work with and dedicated to meeting my needs and always addressed questions or concerns promptly.