Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“Krista made our process smooth and communication was great. She was very clear with any questions I had.”
2
Highly responsive and attentive to client needs
“Ustedes si me hicieron mucha ayuda pues la verdad trabajaron muy bien conmigo y todo me ayudaron, y ahorita igual terminado el caso me ayudan y todavia siguen siendo ustedes que me estan ayudando cualquier cosa.”
3
Multilingual support for non-English speakers
“Muy buen trabajo te ayudan con todo excelente servicio para los que no hablan inglés es excelente por que te apoyan en todo con español.”
4
Knowledgeable and experienced attorneys
“Ellos me ayudaron en los momentos difíciles. Estoy muy contenta por el servicio q le brindaron a Mauricio. El abogado Ryan es muy paciente y amigable.”
5
Compassionate and understanding approach
“Xavier went above and beyond in every aspect of my case. Beginning to end. I honestly could not have asked for a more beneficial representative in terms of professionalism, responsiveness, politeness, saavy, and the outcome of my case.”
Cons
1
Inconsistent service and communication
“I had a case where Luke a lawyer at the law firm told me he was ok with the case and able to take my case last minute because he knows the Ramsey country judge's and prosecutors. So we agreed on a 1500 down and the rest In monthly payments. So the day of my case his car get stolen and I have nobody there to represent me. So we was supposed to set up a meeting to go over my case never happened.”
2
Overcharging and billing issues
“After I was charged $3500 for their services up front, there was a complete dereliction of duties. Nick lacks integrity as he forgot about two scheduled phone calls, never sent a letter that he said would be sent, and only days before my hearing he passed my case over to another attorney, Rob, in the firm, excusing himself due to another trial.”
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