Reviews

Top review highlights

Pros
1
Helpful and understanding staff that provide great communication
“Absolutely amazing people that work here! They are helpful, understanding, and great at communication!”
2
Provides resources and information to help clients
“Every time I have ever had to call this business over the years, they have mama they have helped me with resources it sources and Oftentimes can help me on the spot so I don't necessarily need to find an attorney. I just needed a good place to start looking for my information.”
Cons
1
Unwilling to take on certain cases or provide legal assistance
“Don't waste your time. They literally only take easy cases that they surely win. Do not be fool into thinking that they are there to help, that would be foolish.”
2
Income guidelines are perceived as unfair
“I dont think the income guidelines are fair...You can be too poor to pay for an actual lawyer BUT be $50 over the income guidelines to even ask one of their lawyers a legal question....pretty sad if you ask me...”
3
Potentially discriminatory practices
“My experience with North West legal was very discriminatory for me as a 58 year old gay man . I called them for advice and help with an abusive woman, Northwest then turned around and represented the abusive woman against me . Legal services of NW Mn. Only wants to help women, not gay men. I was outraged and still am.”
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