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Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and thorough in estate planning
“Ed Matthews is highly qualified and a gentlemen. We found him very sincere and responsible attorney. He has extensive knowledge on family trust which I recommend everyone to have one.”
2
Explains complex legal concepts clearly and patiently
“Ed sure opened our eyes about what COULD have happened without coverage. He is very professional, and we would recommend his office to anyone.”
3
Responsive and accessible to clients
“If he missed a call, we always heard back within the same day and was very accommodating to fit us in to his schedule.”
4
Provides comprehensive estate planning services
“The trust includes all the necessary documents and includes important information regarding funding of the trust, how it works, and how to administer it.”
5
Proactively contacts clients to update documents as needed
“Stays current on regulations and proactively contacts clients to update documents.”
Cons
1
Condescending and unhelpful in responding to client questions after a loved one's passing
“Ed was very condescending and unhelpful even though when dad was alive he said multiple times 'if you have any questions give me a call'.”
2
Potential for errors and lack of personalization in documents
“When we received our documents from his office other peoples' names were printed on them. It was so obvious that they used a cookie cutter approach to our situation.”
