Reviews

Top review highlights

Pros

Excellent communication and responsiveness from the legal team

“Great communication! By utilizing a tool (either online or in paper form) to facilitate good discussions for myself and my family, the estate planning was effortless.”

Knowledgeable and thorough in explaining legal processes and documents

“Jennifer was very easy to work with. She was very knowledgeable and able to answer or explain any questions I had.”

Personalized and attentive service, making clients feel cared for

“Wonderful people to work with. Were prompt in answering questions and made you feel they cared about you.”

Efficient and streamlined estate planning process

“Everything went so smoothly. She answered all my questions - and I had a lot! We were totally satisfied with everything.”

Highly recommended by satisfied clients

“We would highly recommend Mortel Law to anyone. Thank you so much Jennifer and Trieu!”

Cons

Potential issues with client capacity management and onboarding

“Before we completed the estate planning process (and to be fair, before we had paid any money), Mortel Law dropped us as a client via email. They indicated that they were now too busy to have us as a client.”

Occasional delays or disruptions in the legal process

“As a result, we have lost several months in our estate planning process and have to find a new estate planning attorney.”