Reviews
Top review highlights
Pros
1
The law firm works with clients to help them resolve their circumstances and make affordable payment arrangements
“Company works with you very well to help you resolve any circumstance you have and also helps you and the best way with making arrangements for your payments”
2
Some employees are professional, courteous, and willing to work with clients
“Aaron Suess was AMAZING .. He took the time and effort to listen to not only my problems but showed compassion, understanding and respect towards me as a person.”
Cons
1
The law firm's employees are often rude, unprofessional, and unwilling to work with clients
“The lady I spoke to this morning has zero client/customer skills. Very rude, very unprofessional.”
2
The law firm engages in questionable and potentially illegal practices, such as garnishing wages without proper notice or court orders
“They just took over a debt from my wife about a month ago. We can't afford to pay it yet so we figured we would call them in a couple months to settle the debt when we have the money. Today my wife was summoned by them. A month after getting word they took over the debt!”
3
The law firm is difficult to communicate with, often failing to return calls or provide clear information
“Can't get ahold of anyone or won't return calls”
4
The law firm is aggressive in its collection tactics, using intimidation and threats instead of working constructively with clients
“Threatening me w a lawsuit over 600.00. They harrass me almost daily which is illegal due to the fact they call at odd hours.”
5
The law firm's processes and paperwork appear to be disorganized and inconsistent, leading to confusion and frustration for clients
“They can't even keep paperwork straight so I don't know how they can be good at anything”