Lawyers map
Reviews
Top review highlights
Pros
1
The firm will work with clients to set up affordable payment plans and arrangements
“I had to call multiple times due to my balance being paid off in full for over a month, they deposited the check, but posted it into someone's else's account. Keep telling me 'i dont know what to tell you'. Finally got someone who was nice and respectful - Mr. Connelly. He took the time to investigate for ove”
2
Some employees are reported to be polite, respectful, and helpful in resolving issues
“Aaron Suess is a ROCKSTAR human being!!! He walked me through everything and explained it, repeated it & listened to me explain my budget and we came up with a more than fair agreement!!!”
Cons
1
Many employees are described as rude, unprofessional, and unwilling to work with clients
“The lady I spoke to this morning has zero client/customer skills. Very rude, very unprofessional.”
2
The firm is often accused of unethical and aggressive tactics, such as garnishing wages without proper notice or court orders
“They will harass you, and sue you continuously regardless of situation. I've been sued while pregnant, and wage garnishment has been threatened while being a mother of 2 with no income of my own. They refuse to work with you on anything and the second you are late on a payment they restart legal processes and you get even more court fees tacked on.”
3
Clients report difficulty getting in touch with the firm, having their calls returned, or receiving clear information about their accounts
“Never answers the phone or call back”
4
The firm is accused of mishandling payments, failing to properly apply them, and refusing to provide documentation
“Paid off my debt in full and they told me they are going to still freeze my bank act for 14-21 days. I had to borrow money to pay it and they reguse to release my bank act”
5
Overall, the firm is described as highly unethical, predatory, and ineffective at resolving client issues
“Absolutely the most unprofessional and rude people working the phones. They refuse to answer simple questions and treat you like you're stupid.”
