Lawyers map
Reviews
Top review highlights
Pros
1
The law firm is willing to work with clients to set up affordable payment plans
“Aaron suess was AMAZING .. I have had horrible experiences with debt companies and I understand fully that I got myself into this situation, that being said he took the time and effort to listen to not only my problems but showed compassion, understanding and respect towards me as a person.”
2
Some employees are described as polite, helpful, and understanding
“Sandy has been great! She is willing to work with you so that everything went smoothly. I feel like they really care about you and didn't push anything on you that you didn't agree with.”
Cons
1
Many employees are reported to be rude, unprofessional, and unwilling to work with clients
“The lady I spoke to this morning has zero client/customer skills. Very rude, very unprofessional.”
2
The law firm is accused of using aggressive and deceptive tactics, such as sending fake court documents and garnishing wages without proper notice
“They won't stop harassing me, yet they have no legitimate reason to seek me out.”
3
Clients report difficulty getting in touch with the law firm, with many complaints about unanswered calls and unreturned messages
“Can't get ahold of anyone or won't return calls”
4
The law firm is accused of overcharging clients and making it difficult to resolve issues or get refunds
“Horrible overcharged for a debt owed by over $600. Never sent paperwork to my employer. Staff are really rude when you call. Refuse to pay back what they overcharged.”
5
Overall, the law firm is described as an unethical, predatory, and incompetent organization that cares more about profits than providing quality service
“Absolutely the most unprofessional and rude people working the phones. They refuse to answer simple questions and treat you like you're stupid.”
