Reviews
Top review highlights
Pros
1
Knowledgeable and experienced attorneys
“You won't find a more professional and knowledgeable group of staff members and attorneys.”
2
Responsive and communicative
“Communication was very good; any questions that I had were promptly answered.”
3
Effective at achieving positive outcomes for clients
“Got the results I was looking for, very happy with the staff here”
4
Caring and supportive towards clients
“Tim was phenomenal. He was straight and to the point, yet very caring about our matters.”
5
Reliable and trustworthy
“In over 20 years, Tim Reuter has never steered me wrong. Kelm & Reuter is my first place to go with any legal matters.”
Cons
1
Lack of responsiveness and follow-up
“Doesn't return phone calls or answer questions one might have.”
2
Instances of unprofessional or rude behavior
“Ashley was very rude on phone the three times i called never called back to give feedback.”
3
Concerns about the quality and accuracy of work
“Had apt. Came in and its all good. Follow up call never happened. Once I called they magically had it just finished. Clearly it was sitting there.”
4
Perceived lack of advocacy for client's interests
“In mediation he made all the decisions for me, I couldn't get him to advocate for any of the things I asked for.”
5
Dissatisfaction with billing and fees
“Once I called they magically had it just finished. Clearly it was sitting there. But it was "finished", costed way more than expected for little work.”