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Reviews
Top review highlights
Pros
1
Thorough knowledge of state and federal laws and Medicaid policy, which is invaluable for families navigating the Medicaid process
“He has a very thorough knowledge of both state and federal laws and Medicaid policy. This knowledge is priceless to families in the Medicaid process, especially for nursing home benefits.”
2
Excellent guidance and care for elder law needs
“Mr Roberts provided excellent care of my parents 'elder Law' needs. We were very thankful for his guidance.”
3
Outstanding customer service, including prompt response times
“Mr. Roberts earned my business today by calling me personally within an hour of my researching attorney's, and to me, That's fantastic customer service!”
4
Highly competent and knowledgeable in complex legal matters, such as corporate divorces
“He was very knowledgable concerning the facts of the case and their potential legal ramifications. More important, he used outstanding judgement when it came to managing the various personalities that were involved in the suit.”
5
Creative problem-solving and always accessible to clients
“He was also very creative in finding solutions to problems. He was always accessible and devoted the necessary time to my case, even in the midst of a busy work schedule.”
Cons
1
Lack of communication and responsiveness with some clients
“They were assighned to my case 4 months ago and ive only spoke to my one time the first time we went to court despite the many times ive called and emailed them trying to make an appointment to speak with her.”
2
Slow or no progress on client cases
“After a year of back and forth, it was agreed that a contract would be drafted and a retainer fee paid. Then... nothing. I sent follow up messages but nothing moved forward. Eventually my mycase was deactivated. I wasted time and money.”
